Politique de remboursement

All items in the shop are handmade at the time of your order. While we strive for perfection, we want to share that photos in the listings are stock photos and depending on the cut of fabric or layout of a pattern the items you order will likely vary from the exact photos. We will send a photo prior to shipping to verify satisfaction with your order. 

If for any reason you are not satisfied with your product or purchase, We have a 30-day return policy, which means you have 30 days after receiving your item to request a return

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at ahtohallanapothecary@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send yourpackage. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions regarding your order at ahtohallanapothecary@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item has been damaged during shipping or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.